Detecting Fraudulent Advertisements on a Large E-Commerce Platform

نویسندگان

  • Tim Zimmermann
  • Timo Djürken
  • Arne Mayer
  • Michael Janke
  • Martin Boissier
  • Christian Schwarz
  • Rainer Schlosser
  • Matthias Uflacker
چکیده

E-commerce platforms face the challenge of efficiently and accurately detecting fraudulent activity every day. Manually checking every advertisement for fraud does not scale and is financially unviable. By using automated learning algorithms, we can drastically reduce the number of advertisements that need to be checked by humans. In this paper, we present the results of a joint project with a large ecommerce company selling used goods. Using our partner’s advertisement data, we implemented several classification approaches to automatically recognize fraudulent activity. With the help of the proposed fraud detection, customer service agents only need to check about 8% of all advertisements manually for fraud. Simultaneously, we detect more than 93% of all fraudulent advertisements.

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تاریخ انتشار 2017